FAQ

If you do not see your question here, please feel free to contact us.

I cannot choose an easy password, why?
Is my personal details safe with you?
Is my card details safe with you?
How Can I pay for my order?
I cant find your telephone number on the website
I want to book sewing classes
Your courier is too expensive, can I send my own or come collect myself?
Can I come to your store?
Where are you situated?

I cannot choose an easy password, why?

It is part of our security measures to keep your and our other clients details safe & secure. To make it easier for you, you may elect to use your facebook account to log into our website. Back to Index

Is my personal details safe with you?

We hate spam and will never share your details with anyone except if instructed by court order. We use a secure connection for our website (please see the little lock and the prefix https:// in front of our website url).
We also have a firewall and various other measures in place to secure our and our clients information.

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Is my card details safe with you?

We use PayFast to securely process card transactions. We do not have access to your card details

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How Can I pay for my order?

We use the PayFast gateway to process payments by debit/credit card or EFT
Alternatively you may select EFT at check out, and our banking details will be supplied for you to do a direct EFT.
PLEASE DO NOT deposit cash into our account.

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I cant find your telephone number on the website

We took it down because we got an enormous amount of spam calls. Please use the contact form to get hold of us and we will send you our number via email. Please note that phone conversations are regularly interrupted by screaming children – the joys of a work at home mommy 🙂

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